Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to personal information collected or processed by Avrontek through:

• Our website and online enquiry forms
• Customer and supplier communications
• Business enquiries and quotations
• Vendor and business partner interactions
• Recruitment and employment applications
• Email, telephone and other business communications
• Visits to our manufacturing facilities and offices
• Other legitimate business interactions with Avrontek

This Policy applies to customers, prospective customers, suppliers, vendors, business partners, visitors, job applicants, employees and other individuals who interact with Avrontek.

2. Information We May Collect

Depending on the nature of your interaction with us, we may collect the following information:

2.1 Personal and Business Contact Information

• Full name
• Company name
• Job title/designation
• Business email address
• Mobile or telephone number
• Business or correspondence address
• Country and city
• Information provided in business enquiries or communications

2.2 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Website pages visited
• Date and time of access
• Referring website
• Website usage and interaction information
• Cookies and similar technologies

We use this information primarily for website functionality, security, analytics and improving user experience.

2.3 Information Provided Voluntarily

We may collect information that you voluntarily provide when you:

• Submit a contact or enquiry form
• Request a quotation or product information
• Contact our sales or technical team
• Register as a customer, supplier or business partner
• Submit a job application or resume
• Participate in surveys, events or feedback activities
• Communicate with us by email, telephone or other channels

2.4 Visitor and Premises Security Information

For security and safety purposes, Avrontek may operate CCTV cameras at its offices, manufacturing facilities and other premises.

CCTV information may be used for:

• Premises security
• Prevention and investigation of unauthorized activities
• Protection of employees, visitors and property
• Health and safety purposes
• Investigation of incidents

CCTV footage may be retained for a reasonable period based on operational, security and legal requirements and may be accessed only by authorized personnel.

3. How We Use Personal Information

Avrontek may use personal information for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Providing product and manufacturing information
• Preparing quotations and commercial communications
• Managing customer and supplier relationships
• Processing business transactions and documentation
• Communicating regarding orders, projects and services
• Managing vendor and business partner relationships
• Processing recruitment and employment applications
• Conducting background or reference verification where appropriate
• Managing employee-related activities
• Maintaining website security and functionality
• Improving our website, services and customer experience
• Preventing fraud, misuse and unauthorized activities
• Meeting contractual, statutory and regulatory obligations
• Protecting the rights, property and safety of Avrontek and its stakeholders

We seek to collect and process only information that is reasonably necessary for the relevant purpose.

4. Lawful Basis for Processing

Depending on the circumstances and applicable law, Avrontek may process personal information based on:

• Consent provided by the individual
• Performance or initiation of a contract
• Compliance with applicable legal or regulatory obligations
• Legitimate or permitted business purposes under applicable law
• Other lawful grounds recognized under applicable Indian data protection laws

Where consent is required, we will seek consent in an appropriate manner and provide information about the purpose of processing.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Understand website usage
• Improve website performance
• Analyse visitor trends
• Enhance user experience

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing and Disclosure of Information

Avrontek does not sell or rent personal information for commercial purposes.

We may share personal information where reasonably necessary with:

• Authorized employees and representatives
• Service providers supporting our business operations
• IT, hosting, website and technology service providers
• Professional advisors, auditors and consultants
• Business partners where necessary for legitimate business purposes
• Government authorities, regulators or law-enforcement agencies where required or permitted by law
• Other parties where disclosure is necessary to comply with legal obligations or protect our rights, property or safety

Where appropriate, we require third parties handling personal information on our behalf to maintain reasonable confidentiality and security safeguards.

7. International Data Transfers

Where our service providers, technology systems or business operations require personal information to be processed outside India, such processing will be carried out in accordance with applicable laws and appropriate safeguards.

8. Data Security

Avrontek takes reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.

Depending on the nature of the information and processing activity, safeguards may include:

• Access controls
• Password protection
• Restricted system access
• Authentication and authorization controls
• Data security monitoring
• Security assessments and updates
• Employee awareness and confidentiality requirements
• Backup and recovery measures
• Incident response procedures

However, no method of electronic transmission, storage or processing can be guaranteed to be completely secure.

9. Data Retention

Avrontek retains personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to maintain legitimate business records, or to comply with applicable legal, contractual, accounting, tax or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal and operational requirements.

10. Your Rights

Subject to applicable law, individuals may have rights relating to their personal information, including rights to:

• Obtain information about processing of their personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data where applicable
• Withdraw consent where processing is based on consent
• Exercise other rights available under applicable data protection laws

Requests may be submitted using the contact details provided in this Privacy Policy.

Avrontek may need to verify the identity of the requester before processing certain requests.

11. Children's Privacy

Our website and business services are primarily intended for business and professional users.

Avrontek does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Avrontek is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

Avrontek may update this Privacy Policy from time to time to reflect changes in our business practices, technology, applicable laws or regulatory requirements.

Any updated version will be published on this page with the revised Effective Date.

14. Contact and Grievance

If you have questions, concerns or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:

We will review and respond to privacy-related requests and grievances within the timelines applicable under relevant laws.

15. Consent and Acknowledgement

By providing personal information to Avrontek or using our website where applicable, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, Avrontek will obtain and manage such consent in accordance with applicable legal requirements.